I have been using the MT710 for four months now. It has consistently worked without fault the whole time. Suddenly about a week ago, it disconnected from the third-party platform I use. I tried to troubleshoot by connecting the device to my computer to restarting the MT710 but was given the error: : Check Simcard erro :MATCH FAIL CONTINUE JUMP CRLR I have tried removing and cleaning the SIM, but no change. The odd thing is that the MT710 blue Cellular LED is lit on the device itself. I have verified the SIM is still active and has sufficient volume. Please let me know if anyone else has seen this issue and if so, what fix worked for them.

Hi @"SBCATINC"#14 can you try the following steps: 1. Power off the device. 2. Remove the SIM card. 3. Wait for 20-30 seconds. 4. Reinsert the SIM card. 5. Power on the device. If it’s still not working, please contact us at info@mictrack.com.

SIM Error

SBCATINC

I have been using the MT710 for four months now. It has consistently worked without fault the whole time. Suddenly about a week ago, it disconnected from the third-party platform I use. I tried to troubleshoot by connecting the device to my computer to restarting the MT710 but was given the error:
<Trace>: Check Simcard erro
<Trace>:MATCH FAIL CONTINUE JUMP CRLR

I have tried removing and cleaning the SIM, but no change. The odd thing is that the MT710 blue Cellular LED is lit on the device itself. I have verified the SIM is still active and has sufficient volume.

Please let me know if anyone else has seen this issue and if so, what fix worked for them.

Garin

Hi @SBCATINC can you try the following steps:

Power off the device.
Remove the SIM card.
Wait for 20-30 seconds.
Reinsert the SIM card.
Power on the device.

If it’s still not working, please contact us at info@mictrack.com.